LeakyCon 2018

Frequently Asked Questions

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Are there any restrictions to enter LeakyCon?

Fans of any age are welcome to attend LeakyCon but, just as Harry had to be 11 to attend Hogwarts, our recommended age for LeakyCon attendees is 11 years of age. Some of our programming may not be suitable for attendees under the age of 11.

Do I need parental permission?

Attendees under the age of 18 attending LeakyCon without a registered parent or legal guardian must bring a notarized permission form when they check in. The form can be downloaded here. Attendees under 18 attending the convention with a parent or guardian may forgo the permission form, provided that they check in together. Children under the age of 5 may attend for free with a registered parent or guardian

What do I need to check in?

You will need to present a printed copy of your order confirmation and a completed permission form, if applicable, when you arrive on-site. We will scan your confirmation and exchange it for a convention badge which must be worn at all times during the event. Do not share your confirmation email with others. LeakyCon is not responsible in the event that a confirmation email has been shared with an unauthorized party.

Are there ID requirements?

No ID is required to purchase a ticket, however, if you are interested in purchasing alcohol during the evening events, you must present a government-issued photo ID verifying that you are over 21.

Is it possible to change or cancel my ticket?

Tickets may be transferred or upgraded, provided that the ticket type you’d like to move to is still available. Please note that all sales are final. If you purchase from another source, you risk buying a counterfeit or invalid ticket. LeakyCon is not responsible for tickets purchased from unofficial sources.

How do I transfer my ticket to another person?

You are welcome to transfer your tickets to another individual by logging into your ShowClix account and updating the personal information. While this is not required for entry, we do prefer to have the current and correct information for each ticket holder. In order to update the personal information on your tickets, please follow these instructions.

What are my hotel options for the event?

The partner hotel for LeakyCon 2018 is the Hyatt Regency Dallas in Dallas, TX. A limited number of discounted hotel rooms are available for attendees. Hotel bookings are available here.

Is LeakyCon accessible for people with disabilities?

Absolutely! We strive to make our events accessible to all attendees. When you purchase your ticket, you will be prompted to give us more information about your specific needs so we can better tailor our services. If you need individualized assistance, please email [email protected].

More information about accessibility services can be found here.

Is there food available at the convention center?

Food vendors will be available from 8:30am-6:00pm each day and will have selections of sandwiches, soups, salads, pizza, fruits, veggies, etc and will include vegetarian and gluten free options. A list of ingredients will be available upon request on-site. It is the official policy of the Kay Bailey Hutchison Convention Center that no outside food or drink may be brought into the event. This policy is typical of all convention centers and has been in place for all of our previous events.

Is there a code of conduct for attendees?

Yes, of course! A huge piece of the Mischief Management mission is creating a fun, safe, accepting, and welcoming space where fans can celebrate what they love. The safety and security of all attendees is of the utmost importance to us. As such, we have a zero-tolerance policy for harassment of any kind and reserve the right to remove any person who violates that policy. You can read more about it here.

Can I cosplay? What is your policy on costume weapons?

Cosplay is highly encouraged. Real weapons of any kind are expressly forbidden on the premises of any Mischief Management event. Please see our Code of Conduct for more information.

Will there be an opportunity for autographs and photographs with guests?

Yes! Autographs and photographs with our special guests will be available throughout the weekend in the Marketplace. Please note that autographs and photographs will come with additional cost. Marauder Pass holders receive two (2) complimentary autograph tickets and one (1) complimentary photograph ticket.

Can I volunteer at LeakyCon?

Yes, we couldn’t have this event without our team of volunteers. Email [email protected] for more info.

More questions?

Email us at [email protected] and a member of our customer service team will get back to you as soon as possible.