Orlando 2020

Frequently Asked Questions

You might be interested in:

When will tickets go on sale?

Tickets will go on sale to the public on Friday, August 23 at 1:00 pm ET. Previous LeakyCon attendees will receive presale access on Wednesday, August 21.

Is there a presale?

Yes, all previous LeakyCon attendees will receive access to a presale. The presale will begin on Wednesday, August 21. If you have attended LeakyCon previously, you will receive an email with your access code and presale time ahead prior to Wednesday, August 21.

What are earlybird prices?

For a limited time, LeakyCon Orlando General and Day Passes will be available at earlybird prices. We recommend purchasing early to guarantee the best price. After the earlybird period ends on January 1, 2020, ticket prices will increase 25%.

Are there any restrictions to enter LeakyCon?

Fans of any age are welcome to attend LeakyCon but, just as Harry had to be 11 to attend Hogwarts, our recommended age for LeakyCon attendees is 11 years of age. Some of our programming may not be suitable for attendees under the age of 11.

Do I need parental permission?

Attendees under the age of 18 attending LeakyCon without a registered parent or legal guardian must bring a notarized permission form when they check in. The form can be downloaded here. Attendees under 18 attending the convention with a parent or guardian may forgo the permission form, provided that they check in together. Children under the age of 5 may attend for free with a registered parent or guardian.

What do I need to check in at the event?

During purchase, you may choose to either have your badge mailed to you ahead of LeakyCon or Print at Home. If you choose to have your badge mailed, you’re all set and do not need to check in when you arrive onsite.

If you chose Print at Home, you will need to present a printed copy of your order confirmation and a completed permission form, if applicable, when you arrive on-site. We will scan your confirmation and exchange it for a convention badge which must be worn at all times during the event. Do not share your confirmation email with others. LeakyCon is not responsible in the event that a confirmation email has been shared with an unauthorized party.

Are there ID requirements?

No ID is required to purchase a ticket, however, if you are interested in purchasing alcohol during the evening events, you must present a government-issued photo ID verifying that you are over 21.

Is it possible to change or cancel my ticket?

Tickets may be transferred or upgraded, provided that the ticket type you’d like to move to is still available. Please note that all sales are final. If you purchase from another source, you risk buying a counterfeit or invalid ticket. LeakyCon is not responsible for tickets purchased from unofficial sources.

What are my hotel options for the event?

LeakyCon Orlando will be held at the Orange County Convention Center in Orlando, FL. We are working hard to secure discounted rates at nearby hotels. Sign up to receive our email newsletter to know when our official hotel is available to book.

Will there be a special event at The Wizarding World of Harry Potter at Universal Studios?

We hope so! Keep in mind that in the past, we have held these events the night prior to the official start of LeakyCon.

Is LeakyCon accessible for people with disabilities?

Absolutely! We strive to make our events accessible to all attendees. When you purchase your ticket, you will be prompted to give us more information about your specific needs so we can better tailor our services. If you need individualized assistance, please email [email protected].

More information about accessibility services can be found here.

Is there a code of conduct for attendees?

Yes, of course! A huge piece of the Mischief Management mission is creating a fun, safe, accepting, and welcoming space where fans can celebrate what they love. The safety and security of all attendees is of the utmost importance to us. As such, we have a zero-tolerance policy for harassment of any kind and reserve the right to remove any person who violates that policy. You can read more about it here.

Can I cosplay? What is your policy on costume weapons?

Cosplay is highly encouraged. Real weapons of any kind are expressly forbidden on the premises of any Mischief Management event. Please see our Code of Conduct for more information.

Will there be an opportunity for autographs and photographs with guests?

Yes! Autographs and photographs with our special guests will be available throughout the weekend in the Marketplace. Please note that autographs and photographs will come with additional cost. Marauder Pass holders receive a $50 voucher that can be used towards the purchase of autograph and photograph sessions.

Can I volunteer at LeakyCon?

Yes, we couldn’t have this event without our team of volunteers. More information on volunteering can be found here.

Have More Questions?

Email us at [email protected], specifying “LeakyCon Orlando,” and a member of our customer service team will get back to you as soon as possible.